Use cases

Common situations by industry: what was happening, what they did with VINKS and what changed.

Recognize your situation

Illustrative cases, built from common situations. They do not correspond to specific clients.

Mining and energy

They find out when a protest has already started

The situation

A rumor about the project grows on local social media and the company finds out when the community is already upset.

What they did

They see the negative conversation rise and who amplifies it. They record the meeting with the leaders and their agreements.

What changed

The company arrives earlier, with information and documented agreements.

Social ListeningStrategic Relations
Agribusiness and sustainability

The sustainability report takes weeks

The situation

Every month data has to be requested from several departments to build the report, and it arrives late.

What they did

Their posts and the conversation are classified by topic and standard, and the report arrives by email with the company’s brand.

What changed

The team spends its time deciding, not gathering data.

Sustainability & Performance
Communications and reputation

They post a lot and don’t know what works

The situation

The brand is on several networks, but nobody knows which messages connect or who criticizes it.

What they did

They see the tone of the conversation, the posts that work best and the accounts that amplify or criticize.

What changed

Each group receives the message that really matters to it.

Social Listening
Government and cooperation

The relationship depends on a single person

The situation

The organization works with dozens of actors, and the history lives in emails and in the memory of whoever manages each relationship.

What they did

They bring actors, meetings and agreements together in one place, and receive alerts when relevant news appears.

What changed

If the team changes, the relationship continues without losing the thread.

Strategic Relations
Procurement and compliance

They get to know the supplier after signing

The situation

Suppliers are reviewed occasionally and manually, and nobody looks at them again.

What they did

They onboard them by link or bulk upload, with an explained risk score, and the platform checks them again according to their level.

What changed

They receive alerts when something changes, and a person decides with evidence.

Compliance
Board and audit

The Board asks for evidence and it is not gathered

The situation

The compliance officer builds, every time, the story of how the system works, from files across several departments.

What they did

Risk matrix with controls, ethics channel, training and documents live in one place, with a date and an owner.

What changed

A clear picture for the Board and for auditors.

Compliance

Do you identify with any of these?

Tell us your case and we will show you how it would look in VINKS.